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Terms & Conditions

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Last updated: October 4, 2025
These Terms & Conditions (“Terms”) govern your use of the Lubstech E-Shop website and mobile application. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please discontinue use of Lubstech E-Shop.

1. About Lubstech E-Shop

Lubstech E-Shop is an eCommerce platform operating in Uganda, specializing in ICT gadgets including computers, laptops, printers, and computer accessories. We provide a secure and convenient online shopping experience through our website and mobile app.

2. Accounts & Security

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend accounts involved in fraudulent or unlawful activity.

3. Orders & Contract Formation

  • Your order constitutes an offer to purchase products from Lubstech E-Shop.
  • We may cancel orders due to stock shortages, pricing errors, or suspected fraud.
  • Order confirmation does not guarantee availability until dispatch.

4. Pricing & Payments

  • All prices are displayed in Ugandan Shillings (UGX).
  • We accept payments via bank cards and mobile money.
  • Prices may change without prior notice.

5. Delivery

  • Delivery timelines are estimates and may vary.
  • Customers must provide accurate delivery details.
  • Additional charges may apply for remote locations.

6. Returns & Refunds

  • Returns are accepted within 7 days if products are unused and in original packaging.
  • Refunds are processed after inspection of returned goods.
  • Opened software or digital products are non-returnable.

7. Product Information

We strive to ensure accurate product descriptions and images. However, slight variations may occur. Availability is subject to stock levels.

8. Limitation of Liability

Lubstech E-Shop shall not be liable for indirect or consequential damages arising from the use of our products or services.

9. Governing Law

These Terms are governed by the laws of the Republic of Uganda.

10. Contact Us